BRENDA F. KEITH, PMP
Claremont, California 91711
Brenda@k-12solutions.com
PROFESSIONAL SUMMARY
PMI Certified Project Management Professional with experience supporting and implementing software, technology, and communication solutions. Expertise in identifying requirements, project planning, scheduling, and financial management methodologies, excellent communication, organizational, and technical abilities coupled with demonstrated aptitude to lead cross-functional teams. Major strengths include exceptional interpersonal and problem solving skills. Proven ability to create, implement, and maintain project schedules that integrate all activities required to initiate, plan, design, build, test, deliver, and support a project throughout project life cycle to closing.
ACHIEVEMENTS
- Provided superior communication, trouble shooting, and analytical skills to coordinate the cut-over from a legacy system to a new Web-based Student Information System. Created and maintained a dynamic plan in MS Project, a project tracking MS Access database, and provided timely management level reports by extracting and compiling data from multiple sources including, Peregrine help desk incidents, implementation, and data cleansing and testing. Created and tested training and marketing environments to support client users and marketing opportunities.
- Created, implemented, and maintained complex Excel spreadsheets and MS Access database applications to support multiple cross-functional teams and management. Provided timely schedule analysis, exception and performance reports enabling team to meet client’s challenging time-line for delivery. Received five achievement awards.
- Successfully managed the timely deployment of contractor resources to development teams, resulting in increased customer satisfaction from 59% to over 80% by meeting client’s challenging time-line for delivery of improved supply chain application. Received performance award.
- Effectively lead engagement team to plan, customize, and coordinate the delivery of an e-Learning solution to address the needs of over 1 thousand teachers, enabling them to utilize the Web-based tools for instruction, planning, and delivery. Received manager award.
- Accountable for managing a 4 million dollar budget to develop and deploy Web-based applications that enabled the client to use the technology to enhance teacher professional development and address the unique requirements of special needs students. Received performance bonus.
EXPERIENCE
B&E K-12 Solutions - Solutions Manager 2001 - Current
- Currently providing thought leadership to multiple clients in the K-12 industry, assisting districts to effectively and efficiently utilize leading-edge technologies to reach all students. Responsible for implementing and supporting classroom and district-wide NT/Novell client/server technologies to address the diverse needs of teachers, students, and administrators. Duties include demonstrating and marketing technology products, using Quickbooks to process purchase orders, managing and tracking costs and revenue with Quickbooks, Excel and MS Project, invoice tracking, procuring subcontractors and hardware, planning and managing the installation of instructional software and hardware. Also coordinating and providing training to assist teachers to integrate technology into the classroom, significantly contributing to effective utilization of technology to enhance teacher productivity and student learning.
Implementation Cut-Over Specialist/Analyst 2005 – 2008
CDI/MAXIMUS, Los Angeles, CA
- Performing business analyst functions such as creating a Requirements Traceability Matrix (RTM) to ensure requirements and change requests are accurately reflected in the release application. Other critical delivery tasks include documenting and creating scenario tests (stories), including the configuration and testing new releases for customers, marketing and training/sandbox environments. Requires detailed knowledge of the Enterprise Application and the ability to analyze requirements/design specifications in order create code tables and configure environments that meet the needs of the client.
- Other duties include scheduling and coordinating the deployment of a new WEB-based Enterprise Student Information System to assist a large school district manage and track over 900 schools. Primary responsibilities include coordinating with key customer staff to ensure schools are prepared to move from their Legacy system to the New WEB-based SIS application. Key tasks include: Verifying all required action items are completed by schools prior to cutting over to application, escalating to appropriate personnel, if school is in jeopardy of missing cutover date, recommending best-practice solutions as necessary, and providing schedule analysis and management level reports. Position requires superior communication, trouble shooting, and analytical skills. Duties include: creating and maintaining a complex plan in MS Project, a project tracking MS Access database, and providing management level reports by extracting and compiling data from Excel, Project, Peregrine Help Desk, and Access. Extensive knowledge of scheduling techniques utilizing Project, Excel, and Access to analyze, manage, and report metrics and project implementation concerns and variances. Other critical delivery activities include the configuration and testing new releases for customer, marketing and training/sandbox environments. Requires detailed knowledge of the Enterprise Application and the ability to analyze requirements/design specifications in order to create code tables and configure environments that meet the needs of the client.
Scheduling Support Analyst 2004 - 2005
Boeing, Anaheim, CA
- Collaborated with directors, project managers, department managers, and team leads to ensure that plans and integrated schedules were in compliance with company operation methodologies, processes and procedures as well as the client’s standards and project management methods. Primary responsibilities include: providing management level reports, collecting, extracting, and analyzing schedule data and then preparing, documenting and presenting results for further analyses by management and project team. Creating and maintaining an Access database to provide timely schedule analysis, including performance data, slack tables, baseline slips, and other variance analyses. Expertise in critical path method scheduling techniques and advanced MS Project, Excel, Access functions, including pivot tables, filters and queries. Other duties include working with cost analysts to provide data to assist in the development of EVMS metrics and variance analysis.
BRENDA F. KEITH, PMP
Brenda@k-12solutions.com
IBM, Glendale, CA 1988 to 2001
IBM - Advisory Project Manager (2000-2001)
Global Project Management Office, Fremont, CA
- Planned, created, and effectively communicated processes utilized by the project team to implement organizational goals of improving customer on-time delivery of electronic components. Consistently met budget and schedule goals, often exceeding client expectations by providing skilled BaaN ERP, PERL, Oracle, and JAVA resources on short notice. Primary responsibilities included hiring and negotiating contracts, using Lotus and Access databases, Word, Excel and MS Project to develop, maintain, and document staffing requirements and contractual information for over 300 resources. Resulted in effective tracking, performance reporting, and deployment of resources to 27 worldwide locations. Received performance award and a $4,700 bonus.
IBM - Project Manager (1999-2000)
Learning Village Package Integration, Clovis, CA
- Directed deployment of new and inventive ways of implementing a set of Web-based applications to instill comprehensive and lasting school reforms. Client feedback indicated significantly enhanced student accountability and ease of tracking and reporting for teachers. Responsible for leading a team of 8 to 15 technical and consulting specialists to develop, install and customize NT/Domino/Oracle server applications and implement a district-wide teacher professional development program that focused on use of technology in the classroom to create powerful learning experiences for students. Received manager award for $5,000.
IBM - Project Manager/K-12 Industry Specialist (1996-1999)
Reinventing Education Grants, Application Development/Implementation, San Francisco/San Jose, CA
- Managed and deployed e-Learning solutions at two IBM 2 million dollar Education Grant sites. Effectively led a team of 12 to 15 Oracle, JAVA, NT and Lotus Domino developers, architects and system administrators to create and implement Web and CD applications that led to effective student learning experiences and management of data, thereby enhancing teacher effectiveness and accurate analysis of at-risk student progress. Assured the timely delivery of the product that met the client’s needs by utilizing a proven software development lifecycle model, SDLC. Interacted with the customer to define and document requirements, created accurate plans, estimates and schedules, reviewed prototypes, coordinated development work and managed scope changes. Facilitated the smooth integration of the new applications into the curriculum by identifying and documenting implementation, maintenance, and Help Desk procedures. Followed by system and end-user training. Received a $7,000 performance bonus.
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EDUCATION & PROFESSIONAL DEVELOPMENT
Bachelor of Science, Computer Information Systems
Master’s Certificate in Project Management
George Washington University, 1-year program
PMP Certification
PMI Organization Member, Los Angeles Chapter
